SER - Current Students
Student Services
The Office of Student Services on the 1st floor offers support, information, and guidance to all students. We encourage students to seek assistance from our staff whenever needed. Get in touch: studentservices@klu.org
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Student Info Point
The Student Info Point is your central hub for all the support, help, and guidance you need throughout your academic journey. Whether you are seeking advice on course selection, need help with university services, or just have a question about campus life, we are here to assist you.
The Student Info Point is located on the first floor next to your lecture rooms. There you will find staff from Program Services, Career Services, the International Office, the Registrar's Office, Student Recruitment, and us - Student Services.
Drop by for help or a chat during our opening hours:
Lecture period: Mon - Thu: 10 am - 4 pm, Fri: 10 am - 2 pm
Non-lecture period: Mon - Thu: 10 am - 4 pm
We are here to assist you!
Most important topics
Getting around: Semesterticket & more
Student well-being
Intercultural Competence Certificate
Discover Hamburg!
As a 2024 student intake, don't miss out on the Freikarte, your ticket to incredible cultural experiences across the city—all for free!
From concerts and theater performances to museum visits and sporting events, the Freikarte opens doors to a world of opportunities.
Make the most of your time in Hamburg by exploring everything this vibrant city has to offer through your Freikarte. More information can be found in the "Theater & Cinema" section.
Navigating life as an (international) student
Navigating life as an (international) student involves understanding and managing several key aspects, from securing health insurance and registering with local authorities to obtaining a residence permit and finding work opportunities.
Utilizing external counseling services can provide additional support to help you thrive in your new environment.
With
careful planning and the right resources, your international study experience
can be both rewarding and enriching.
Do not hesitate to ask for guidance from our Student Info Point on the 1st floor. You can also get in in touch with our team from Student Services at any time via email (studentservices@klu.org) or phone (+49 40-328707-175).
We are happy to provide
additional support to help you thrive in your new environment.