Topic outline

  • Student Services

    We are here to assist you with all non-program and non-career related matters. We will do our very best to support and advice you. Every student is welcome to our Student Services Information Point for assistance and guidance. First of all we are keen to enable you to start at KLU as smooth as possible by providing you with the required information, counseling and assisting you in every day related issues. During your studies we are committed to provide you a comprehensive orientation in getting you the utmost from your experience during this challenging and exciting program.

    What we do

    • Enrollment service
    • Advice on visa issues, residence registration in Hamburg and residence permit
    • Help to find suitable accommodation within the metropolitan area of Hamburg (regular support hours)
    • Assistance with health insurance (regular support hours) and setting up a bank account
    • Organizational and financial support for extracurricular activities
    • Various types of confirmations as well as tickets for public transportation and your Student ID Card
    • Counseling on tuition fee payments and funding
    • Confidential and free professional psychological service on individual request (short-term), workshops on study related topics as well as referrals for students who require long-term counseling

    We always try to

    • Helping you to resolve your query immediately
    • Forwarding your request and taking appointments
    • Enabling you to access more specialist services
    • Providing you with information that will enable you to help yourself
  • Enrollment

    Pages: 6
  • FAQ Arrival Services

    You may have questions about topics such as enrollment, tuition fee payment, accommodation etc. This list of FAQs is meant to help you find the information you need most quickly and easily as you plan your semester.

    Glossary: 1Page: 1
  • On-Campus Services

    Restricted Not available unless any of:
    • Your Degree is BSC
    • Your Degree is MSC
    • Your Degree is MBA
    • Your Department contains KLU Administration