Student well-being

Counseling and psychological services can support students to manage personal problems and situational crises effectively.

We are excited to introduce a new monthly Mental Health Walk-In Session on campus! This is a great, low-threshold opportunity to talk to someone if things feel a bit overwhelming. Each month, a qualified psychologist from Hanza Resources will be on campus at KLU, offering a walk-in service where no prior registration is needed just come by if you’d like to talk. The first session will be on November 25th at 04:00 pm in Meeting Room 1 (Room 1.29), located on Floor 1 near the Info Point.

Free and confidential counseling and psychological services for KLU students!

Hanza resources offers confidential and free psychological services to all KLU students to help students navigate academic, personal, and emotional challenges. These services include one-on-one counseling sessions, workshops on stress management and study skills, as well as group therapy options. 

Trained professionals provide a confidential and safe space for students to discuss issues like anxiety, depression, relationship problems, and academic pressure. The goal is to promote mental well-being and academic success, ensuring that students have the resources they need to thrive during their time at university. Hanza also offers online support for added flexibility.


As an example for one of Hanza's workshops at KLU, a presentation about "Thriving in Germany" can be found here.

How to make an appointment

Hanza is open from Mon - Fri, 10:00 a.m. – 5:00 p.m.
Appointments can be made by phone or e-mail.
Tel: +49 40 7070816-0

E-mail: eap@hanza.de

Where to find Hanza
Hanza resources is located near the central station in Hammerbrook (Hammerbrookstr. 93, 20097 Hamburg).

Further, external support

Germany offers a comprehensive support system for mental health. Public health insurance typically covers psychotherapy, psychiatric consultations, and hospital stays. Individuals can access therapists through referrals from general practitioners, though waiting times for therapy can be long. In addition, helplines, online resources, and support groups provide immediate help.

If you or someone you know is struggling with issues related to depression and mental health, please seek help immediately. In Germany, you can contact the Telefonseelsorge at 0800 111 0 111 or 0800 111 0 222 for free, confidential support. 

For international support, you can find resources and helplines through organizations such as the International Association for Suicide Prevention (IASP) at https://www.iasp.info/resources/Crisis_Centres/

Last modified: Wednesday, 10 July 2024, 3:10 PM