SER - Enrollment overview

If you would like to connect with more than 500 KLU students, you can join our Facebook group „Students at THE KLU“. (please answer the questions to gain entry) You may also take the opportunity to chat with KLU students to get a first glimpse of the student experience at KLU!

KLU provides comprehensive guidance through its Pre-Arrival Webinars, which cover essential topics such as visas, health insurance, accommodation, and enrollment. These online sessions are designed to assist you in the early stages of your journey before commencing your studies at KLU in September, ensuring you remain organized and well-prepared as the busy Welcome Week approaches.

This initiative supports you from admission through enrollment and up to your arrival in Hamburg, offering valuable insights into various aspects relevant to your academic preparations. 

A registration link will be sent to you via email in advance of the sessions.

As a student at KLU you will receive a HVV semester ticket (Deutschlandticket) for public transportation. 

The Deutschlandticket is digital and valid nationwide. It can be used for unlimited travel on all regional trains such as RB, RE, and S-Bahn, as well as on public transportation services like buses, trams, and subways in participating states, transit associations, and transport companies, according to their respective conditions and coverage areas.

This semester ticket is an additional benefit provided by KLU and is not included in your tuition fees. The ticket is provided to KLU program students at no extra cost. Please note that exchange students need to pay 50 Euros per semester for the ticket.

How do I get my ticket?
You will receive access to the digital ticket a few days before the semester will start (by the start of the semester at the latest). The ticket is valid as of September 01.

Payment schedule
Your tuition fees are split into two installments per year, with deadlines falling on August 31 and January 15. Just keep an eye out for those invoices popping into your KLU email inbox from our accounting team.(accounting@klu.org)

Important note: Please be aware that the invoice for your first semester will be issued after you begin your studies, due to standard accounting procedures. However, the payment deadline remains August 31. To ensure timely payment, kindly initiate your transfer via Flywire before this date. The invoice will confirm the receipt of the payment once processed.

Our preferred mode of payment? Flywire, all the way! It is quick, it is easy, and you can find the correct link on our website or here: https://www.klu.org/flywire/. In rare cases where Flywire is not an option, bank transfers can be arranged. Please get in touch with us: studentservices@klu.org.

Please find the amount of your tuition fees and payment details in your payment plan in our application portal. Of course, each invoice will also show the exact amount you will have to pay.

KLU bank details
Bank name: Hamburger Sparkasse (HASPA)
Bank address: Grindelallee 53, 20146 Hamburg, Germany
Name of account holder: Kühne Logistics University gGmbH

IBAN: DE79200505501001227469
BIC: HASPDEHHXXX

MyKLU
MyKLU is KLU's study portals where you can check your grades, download enrollment certificates & current transcripts as well us update your address and contact details. Please login with your personal account to see all information (your login details will be sent via email by the end of August). Of course our IT Team will help you with your first login during the IT session in the Welcome Week.

Moodle
Before starting at KLU you can already use our intranet portal Moodle for all pre-arrival questions. As of the start of your studies you will also have access to Student Services’ on-campus services as well as all other service departments, e.g. for downloading your lecture material. To do so please login with your personal account to see all information (your login details will be sent via email by the end of August). Of course our IT Team will help you with your first login during the IT session in the Welcome Week.

Campus Calendar
With the campus calendar you will be able to check for

• semester dates (lecture periods, exam weeks, semester break,…)
• academic deadlines (registration deadline for your semester abroad, submission deadline for your thesis,…)
• campus events (lecture series, events organized by the student clubs, yearly events such as the Graduation Ceremony, Start-Up Day, Open Days,…)

We would like to encourage you to regularly check the Campus Calendar in order to make the best of your KLU experience. KLU offers quite a number of events during the year, be it teaching related or extracurricular. These events are great opportunities to network, broaden one’s mind and bring the KLU community closer together. The calendar is supposed to help you not to miss out on these dates and of course to facilitate organizing and structuring your studies successfully. 

(Please note that you will not be able to see your schedule in the Campus Calendar. Kindly continue using your lecture calendar for this purpose.)

Once on campus you will receive an email from campus.calendar@klu.org offering to share a calendar with you. Of course our IT Team will help you with the implementation of the campus calendar during the IT session in the Welcome Week.

IT login credentials
About two weeks before your course begins, check your personal email inbox. You will receive an email with your IT login credentials, which you need to use to activate access to KLU's portals.

IT equipment:
Having reliable IT equipment is essential for keeping up with assignments, participating in online classes, and managing projects. Here is a breakdown of what you will need:

• Laptop: The main choice is between a Mac or a Windows PC (PC). Both options are viable, so it depends on your preference. Macs offer excellent performance, build quality, and integration with other Apple devices. However, there might be compatibility issues with certain software programs, especially those specific to certain courses (like engineering, IT, or finance). PCs generally offer greater flexibility in this regard and often work seamlessly with a wider range of academic software.
• Microsoft 365 License: You will receive a Microsoft 365 (M365) license from KLU, giving you access to a suite of essential productivity tools like Word, Excel, PowerPoint, and OneDrive for cloud storage.
  
• Portable Storage: Although you wil have cloud storage through OneDrive, having an external hard drive or USB flash drive can be useful for offline backups or if you need to share files on campus.

Calculator
If you already want to purchase a calculator before the start of your studies or if you already have a calculator, please make sure that KLU's calculator regulations are observed.

Where a calculator is required for the completion of an examination, students may use only one of the following, non-programmable models:

- Texas Instruments TI-30eco
- Casio FX-991 ES Plus
- Texas Instruments TI-30XPROMV Multiview

Please find more information here.

In Germany, enrollment certificates are typically issued at the beginning of a course of study. At KLU, we aim to prepare these certificates in August already (valid from September 1). 

Once you receive your IT login credentials, you will be able to download your enrollment certificates directly from the MyKLU portal.

If you need proof of your upcoming studies at KLU before receiving your enrollment certificate, please don’t worry. Most institutions - such as banks, student housing providers, health insurers, and government authorities - understand that official enrollment documents are only available after studies begin. It is generally acceptable to submit them after the official start date. In the meantime, you can use your certificate of admission as temporary proof that you will soon be a KLU student.

Please note that you will only receive your enrollment certificate once all required documents have been submitted.

Student clubs play an importantrole in helping students  integrate into the university community. As newcomers navigate the often overwhelming transition from high school to higher education, clubs provide a welcoming environment that fosters social connections and personal growth.
Joining a student club allows students to meet peers who share similar interests, whether those interests lie in academics, hobbies, or cultural backgrounds. This shared foundation often leads to friendships that can last throughout university and beyond. By participating in club activities, students can engage in meaningful interactions, making it easier to break the ice and form connections in a larger campus environment.
Furthermore, clubs often organize events, workshops, and social gatherings that not only enhance students’ university experience but also encourage a sense of belonging. These events provide opportunities for students to collaborate, share ideas, and learn from one another, enriching their educational journey.
In addition to social benefits, student clubs often focus on professional development. Many clubs invite guest speakers, host networking events, or offer workshops that equip students with skills relevant to their fields of study. This aspect not only bolsters students’ resumes but also helps them feel more connected to their academic and career aspirations.

Check KLU's student clubs already now: all current clubs can be found here. See if there is something for you and if not, you can of course start your own club after arrival!

KLU has its own small but well-equipped gym. The membership fee is €15 per month with a minimum membership of three months starting with the 1st of each month.

Moreover, KLU cooperates with Hochschulsport Hamburg. With Hochschulsport Hamburg you can experience a diverse range of sports opportunities. With over 200 courses available throughout the city, there is something for everyone. In addition to these courses, students can access three fitness centers and enjoy special rates at two local swimming pools. For more information, visit: www.hochschulsport-hamburg.de

KLU provides lockers for students to securely store their belongings during the day. These lockers are assigned on a first-come, first-served basis and are available as long as space permits. 

Students can use them for personal items, books, or anything else they may need to keep safe while on campus. If all lockers are occupied, students may need to wait until one becomes available.

Students can check locker availability at the reception desk on the ground floor. The staff there can provide information on current locker availability and assist with the assignment process if there are open lockers.

You can find FAQs about your study time on KLU’s website 

More helpful initial information about preparing for your studies in Germany can be found in this brochure from the DAAD (German Academic Exchange Service).

A blocked bank account allows you to deposit a specific amount of money, which is then held securely. Funds from this account are released to you in fixed monthly installments, ensuring you have a steady income to cover living expenses throughout your stay.

More information can be found here.

We strongly recommend signing up for liability insurance if you haven't already. Liability insurance protects you from claims arising from incidents like personal injuries or property damage.
Please note that KLU does not provide liability insurance for students and does not cover any damage claims. Liability insurance plans are widely available from various providers, starting at approximately 40 EUR per year. We are unable to recommend specific insurers or arrange coverage on your behalf, so all students must secure adequate insurance coverage independently.

The internet portal transparent-beraten.de checked 86 tariffs for students from 33 insurance providers. The test winners with the grade "very good" cost between 60 and 95 Euro per year.

Prepaid brings the basics like a phone number, calls and texts billed per minute or per text. In Germany, SIM cards are sold separately from the phone. So you have to be sure to have your phone “unlocked” before you come to Germany. Otherwise, you cannot use it with a German mobile phone plan.
Prepaid packages are available for around 10 EUR and can be bought in phone company stores as well as in many supermarkets. If you would like to buy a sim card there, you will have the opportunity to buy it at “Lidl” or “Aldi” supermarket, for example. You will be able to reload it by buying credit over the counter. Apart from that “Blau”, "Fraenk" and “Congstar” have good deals and offer the e-sim as well, starting from 8€ a month and you can order and pay online.

Additionally, please be aware that German telephone companies are required to ask customers for ID (German ID Card/passport/temporary ID papers) when buying a phone/signing a mobile phone contract.